RETURN AND REFUND POLICY

At Skivxa, we strive to provide our customers with high-quality skincare products that meet their needs and expectations. If, for any reason, you are not completely satisfied with your purchase, you may return it within 30 days of receiving it, as long as it remains unopened and in its original packaging.

To initiate a return, please contact our customer service team at CONTACT@SKIVXA.COM to obtain a return authorization number. Once you have received your return authorization number, please package the product securely and include a copy of the original receipt or proof of purchase.

We will process your return as soon as we receive the product, and issue a full refund to the original form of payment. Please note that original shipping charges are non-refundable, and return shipping costs are the responsibility of the customer.

If you have any questions or concerns about our return policy, please don't hesitate to reach out to our customer service team for assistance. We are always here to help and ensure that you have a positive experience with Skivxa.